6 Ways Medical Store Software Helps Manage Your Services and Patients

Medical equipment and supply store carries so much more than drugs and surgical masks. It provides essential supplies and support to the public. It also services health professionals with uniforms, protection kits, and equipment and supplies not available at the hospital or clinic. For numerous products to handle, order to file, customers to service, and supplies that need to be taken care of, a medical store software that can help with essential information at fingertips.

To improve customer service while reducing cost here are 6 ways medical store software can help:

Better Resource Management

With ERP Software and serialized inventory software as a part of integrated medical store software, retailers can manage, collect, store, and interpret data and organize the orders from a specific vendor. This system will automate the workflow and eliminate human errors and manual processing mistakes.

Inventory Tracking

According to pharmaceutical industries’ compliance and regulations, pharma products must be serialized for tracing and tracking. A serialized inventory management software help to keep accurate supplies and equipment record and make it easy to track the product for inventory movement. It also enables to check stock quantity either in-store or inventory or in-store at any other location. You can trace the item through a serial number that is on special order and keep customers notified with real-time updates and expected delivery dates.

Accurate Invoicing

Medical store software allows you to create new customers and start their accounts separately. Once the customer information is in the system the retailer has the advantage to record their medical purchase history and add them to the promotional emailing list. It also allows to print out information about a particular piece of equipment which is helpful for warranty proposes.

Manage Sales Swiftly

Customers at the Medical store have either health needs or admitted to a hospital. Making sure that they are attended to accurately and on time. Manual sales handling can pose human errors, automating the sales operation and check out procedures by scanning serial number scanner integrated with the serialized inventory software improve the speed of received shipments and checking out of sold products.

Customer Segmentation

Personalized service is a vital ingredient when running a busy medical supply store. Medical store software can help you log specific information of your customers’ personal details, such as Medicare or personal insurance information, equipment, and/or supplies they have purchased.

You can also track their purchase history by searching for your customers through their names, addresses, phones number, etc.

Explore Online Avenues

The medical store software can be scaled to add online stores and start selling to online customers. Adding an e-commerce store to your medical store software allows you to access mobile customers and earn business more profit. The e-commerce store can be configured to include buying carts and shipping methods for easy sales. The inventory can be synchronized for both physical and online stores through a serialized inventory software which will update the stock information on every sale.

With ERP Gold serialized inventory software for medical devices you can meet pharma compliance and regulations, and efficiently manage sales in the real-time product information.